Privacy policy

Effective Date: January 1st, 2026
Last Updated: April 8th, 2026

finding.wine respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, create an account, place an order, contact us, subscribe to marketing communications, or otherwise interact with finding.wine.

By using finding.wine, you agree to the practices described in this Privacy Policy.

1. Who We Are

finding.wine is an online wine retailer based in Aventura, Florida.

finding.wine
17501 Biscayne Blvd #500
Aventura, FL 33160
United States
Phone: +1 (786) 823-4439
Email: info@finding.wine

2. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

We collect information you provide when you:

  • create an account;
  • place an order;
  • join our mailing list;
  • fill out a contact form;
  • request customer support;
  • participate in promotions, surveys, or other marketing activities.

This information may include:

  • full name;
  • billing address;
  • shipping address;
  • email address;
  • phone number;
  • account information;
  • order history;
  • communications and messages you send to us;
  • preferences and interests you choose to share.

B. Payment Information

When you make a purchase, your payment information is processed by third-party payment service providers. finding.wine does not store complete payment card information on its own servers except as made available through the payment platform in a secure and limited manner.

C. Information Collected Automatically

When you use our website, we may automatically collect certain technical and usage information, including:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • referring website or URL;
  • pages viewed;
  • date and time of visits;
  • time spent on pages;
  • clicks, browsing activity, and related usage information.

D. Cookies and Similar Technologies

We may use cookies, pixels, tags, scripts, and similar technologies to:

  • operate and secure the website;
  • remember your preferences;
  • keep items in your shopping cart;
  • analyze traffic and user behavior;
  • improve website performance and user experience;
  • measure advertising and marketing effectiveness.

3. How We Use Your Information

We may use your personal information to:

  • process, fulfill, and deliver orders;
  • verify age and comply with alcohol-related laws and delivery requirements;
  • communicate with you about purchases, shipments, returns, and account activity;
  • provide customer service and respond to inquiries;
  • send transactional messages, notices, and policy updates;
  • send promotional emails and marketing communications, where permitted by law;
  • personalize your shopping experience;
  • improve our website, offerings, and customer experience;
  • detect, investigate, and prevent fraud, abuse, chargebacks, theft, and other unlawful or harmful activity;
  • comply with legal obligations and regulatory requirements;
  • protect the rights, property, and safety of finding.wine, our customers, and others.

4. How We Share Information

finding.wine does not sell your personal information for money in the ordinary course of business.

We may share your information with trusted third parties as necessary to operate our business, including:

  • ecommerce platform providers;
  • payment processors;
  • shipping carriers and logistics providers;
  • age-verification providers;
  • email and SMS marketing providers;
  • fraud prevention and security vendors;
  • analytics providers;
  • customer service and communications tools;
  • legal, accounting, and professional advisors;
  • government authorities, regulators, or law enforcement when required by law.

We may also share information:

  • to enforce our Terms and policies;
  • to detect or prevent fraud, illegal activity, or security incidents;
  • to protect the rights, safety, and property of finding.wine, our customers, and others;
  • in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

5. Marketing Communications

If you subscribe to our mailing list or otherwise opt in to receive marketing, we may send you emails about wines, offers, events, and updates.

You may unsubscribe from promotional emails at any time by:

  • clicking the unsubscribe link in the email; or
  • contacting us directly.

Even if you opt out of promotional messages, we may still send you transactional or service-related communications, including order confirmations, shipping updates, support messages, and legal or policy notices.

6. Cookies, Analytics, and Advertising

finding.wine may use cookies and similar technologies for website functionality, security, analytics, cart preservation, and marketing.

These technologies may be used by finding.wine and by third-party service providers to:

  • recognize your browser or device;
  • understand website traffic and user interactions;
  • improve website usability and performance;
  • measure campaign effectiveness;
  • support relevant advertising and remarketing.

Most web browsers allow you to manage cookie settings. Please note that disabling cookies may affect parts of the website, including shopping cart and checkout functionality.

7. Age Verification and Alcohol Compliance

Because finding.wine sells alcoholic beverages, we may use personal information to verify that customers and recipients meet the legal drinking age and to comply with applicable federal, state, and local laws relating to alcohol sales, shipping, delivery, and adult signature requirements.

By using this website and placing an order, you acknowledge that age verification and related compliance checks may be required.

8. Contact Forms, Reviews, and Communications

If you contact us by email, phone, contact form, or social media, we may keep a record of those communications to assist you, respond to your inquiry, and improve our customer service.

If you submit reviews, comments, survey responses, testimonials, or other content, we may use that content in connection with our business, subject to applicable law and our Terms. Please do not submit sensitive personal information in public areas of the website.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • provide products and services;
  • maintain tax, accounting, and business records;
  • comply with legal and regulatory obligations;
  • resolve disputes;
  • enforce our agreements;
  • detect and prevent fraud and misuse.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Data Security

finding.wine uses commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction.

However, no method of transmission over the internet and no method of electronic storage is completely secure. Accordingly, finding.wine cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your state or country of residence, you may have certain rights regarding your personal information, which may include the right to:

  • request access to personal information we hold about you;
  • request correction of inaccurate personal information;
  • request deletion of certain personal information;
  • request information about how your data is collected, used, or shared;
  • opt out of certain marketing communications;
  • appeal the denial of a privacy request where applicable.

To submit a privacy request, please contact us at:

Email: info@finding.wine
Phone: +1 (786) 823-4439

We may need to verify your identity before processing certain requests.

12. California and Other U.S. State Privacy Rights

If you are a resident of California or another U.S. state with applicable privacy laws, you may have additional rights concerning your personal information, subject to legal limitations and exceptions. These rights may include the right to know, access, correct, delete, or opt out of certain data uses or disclosures.

To exercise any applicable privacy rights, please contact us using the contact information listed below.

13. Third-Party Links and Services

Our website may contain links to third-party websites, social media pages, or services that are not operated by finding.wine. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing them with your information.

14. Children’s Privacy

finding.wine is not intended for individuals under 21 years of age. We do not knowingly collect personal information from anyone under the legal drinking age. If we learn that we have collected personal information from a person under the legal drinking age without appropriate authorization or legal basis, we will take appropriate steps to delete that information as required by law.

15. International Visitors

finding.wine is operated in the United States. If you access the website from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States and other jurisdictions where our service providers operate.

By using the website, you acknowledge that your information may be transferred to countries that may not provide the same level of data protection as your home jurisdiction.

16. Changes to This Privacy Policy

finding.wine may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements, or privacy practices. Any updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes your acceptance of the updated Privacy Policy, to the extent permitted by law.

17. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us:

finding.wine
17501 Biscayne Blvd #500
Aventura, FL 33160
United States
Phone: +1 (786) 823-4439
Email: info@finding.wine